Shipping policy

Shipping Policy

Thank you for shopping with us at GoTo Clay Tools! We’re excited to help you on your polymer clay journey.

πŸ“¦ Shipping Locations

We currently ship within India only.

All orders are processed and dispatched from Ahmedabad, Gujarat.

🚚 Shipping Charges

  • Flat Shipping Rate: β‚Ή80 on all orders

  • Free Shipping: On orders above β‚Ή1500

Shipping charges are calculated and displayed at checkout.

⏱️ Delivery Time

  • Orders are typically delivered within 5–7 business days from the date of dispatch.

  • Delivery timelines may vary slightly depending on your location and courier service.

πŸ“ Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • You will receive a confirmation message once your order has been shipped.

πŸ” Order Tracking

  • Once your order is dispatched, you will receive a tracking link via email or SMS to monitor your shipment.

⚠️ Delays & Exceptions

While we strive to deliver on time, delays may occur due to:

  • High order volumes

  • Courier delays

  • Unforeseen circumstances (weather, strikes, etc.)

We appreciate your patience and understanding in such cases.

❗ Incorrect Address

Please ensure your shipping details are accurate. We are not responsible for delays or losses caused by incorrect or incomplete addresses.

πŸ“© Need Help?

If you have any questions regarding your order or shipping, feel free to contact us. We’re here to help!

Thank you for supporting our small business πŸ’›